Ordering & Delivery Information

How to Order

Orders can be made in the following ways:

  • Through our Website – www.thinkingtoys.ie
  • By email – info@thinkingtoys.ie
  • In writing by Letter or Fax (Fax No. 061 375261)
  • By calling us on 061 374402 or 085 8894855. Please leave a message if you do not get through and we will respond in a timely manner. 

 

UK and European Mainland customers

We do ship orders to UK and Europe. In these instances, we simply determine a shipping cost based on the contents of the order. We communicate this cost to the customer who can decide if they wish to proceed. 

 

Payment / Credit Accounts

Generally, purchases need to be paid in advance of shipping. Payment can be made by Laser, Credit Card, Cheque, Bank Draft or Postal Order. All cheques etc. need to be payable to Thinking Toys.

However, we will send orders out to HSE (with PO), schools and institutions with an invoice. Payment terms for invoices are as soon as possible but no longer than 30 days. 

Our policy is not to take payment until the goods are ready for dispatch. We aim to carry all items in stock so dispatch is normally within 2 to 3 days of receiving an order. If any item is out of stock then we will contact the customer to advise.

 

Prices

The Prices on the website are our current prices but are subject to change, upwards or downwards, especially if significant changes in exchange rates occur. 

 

VAT

We deliberately show all prices including and excluding VAT.

This should assist readers when comparing prices as many suppliers only show prices excluding VAT on their catalogues and websites with a note in small print that VAT needs to be added to the cost!

Thinking Toys VAT number is IE 6412789A.

 

Delivery Charge (for Ireland)

We send all orders out by courier and the VAT inclusive cost of delivery is €4.99.

Please note that if an order can safely be sent by post at a lower charge then we dispatch by post and charge the lower postage charge.

Our delivery charge is a one off charge and is the same regardless of whether the order contains one item or two or three. If an item is out of stock and is placed on a back order, we will deliver the back order at our expense.

We can also arrange deliveries of gifts anywhere in the world. Please contact us for prices.

 

Ages

The “suitable ages” listed throughout the website are the manufacturers recommendations. Customers should use these as reference points when trying to determine their suitability for their children.

 

Therapist Recommendations

There are certain products for which we strongly recommend that you only purchase if you have received input from a professional therapist. These products include weighted products, deep pressure products and some of our oral motor and vibrating products.

 

What to do if the product you want is not in the catalogue or website?

Please contact us. We have built up relationships with many of the world’s largest suppliers of small scale specialist equipment and we will use these contacts to try and source your required product. 

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About Us

Our website, www.thinkingtoys.ie, will always be a useful reference point for new products, up to date prices and any other current news including upcoming displays around the country. We will have a separate category called New Products on the website that will identify all the new additions that were not included in the current catalogue.

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